Contact us

Frequently Asked Questions

If you've got a question to ask we may already have it covered in our FAQs below. If not, please contact us and we will be happy to help.

All customers will have to complete a Checking In Form before receiving keys. This can be done by printing off our Checking In Form, filling it in and bringing it with you or completing a copy on arrival.

Pets are allowed in certain properties all year round except the main 6 weeks of school holidays. Dogs are also allowed on Winterton beach all year round. Please enquire if you would like to make sure your property is pet friendly for the duration of your stay.

Our accommodation is non smoking.

Self catering accommodation is only suitable for families or couples. We regret that parties of single young men or single young ladies cannot be accepted.

Bed linen is included and all beds will be made up ready for your arrival, but you will need your own towels.

Bookings for the carvery and restaurant are advised to avoid disappointment, but we welcome walk-ins and will be happy to find you a table as long as we have space.

All facilities, bars and restaurants are open to non-residents apart from the swimming pool.

Find Us

Booking Enquiry

In the event of a lockdown or if Covid-19 travel restrictions result in the cancellation of your holiday, guests will have the option to receive a full refund or defer the booking to a future date within the following 12 months. Please contact us for more information.

The best way to contact us is by phone on 01493 393216, so we can help you choose the right accommodation for your stay. Alternatively, you can send us an email or complete the form below with your contact details, arrival/departure dates and preferred type of accommodation. We’ll get back to you to discuss your booking.

Please note that this is an enquiry form rather than a booking form. We will let you know when your booking is confirmed.

  • Book by phone

    Call our reception on 01493 393216 and they will be happy to discuss your requirements.

  • Book by email

    Contact us via email at and we will be in touch to discuss your requirements as soon as possible.

  • Visit us in person

    If you're in the area it’d be great to see you, and we’d be happy to show you around Hermanus.

    Hermanus Leisure
    The Holway
    Winterton on Sea
    Great Yarmouth
    NR29 4BP

Your booking enquiry

  • Date Format: DD slash MM slash YYYY
  • Date Format: DD slash MM slash YYYY
  • This field is for validation purposes and should be left unchanged.